Privacy Policy

ElimuConnect.Online Privacy Policy

Last Updated: April 21, 2025

At ElimuConnect.Online (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, elimuconnect.online (the “Site”), and our related services (collectively, the “Services”).  

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.  

1. Information We Collect

We may collect the following types of information from and about you:  

1.1 Information You Provide Directly:

  • Account Information: When you register for an account, we may collect your name, email address, username, password, and other contact details.  
  • Profile Information: You may choose to provide additional information for your profile, such as your educational background, interests, skills, and profile picture.  
  • User Content: Any content you post, upload, or share on the Site, such as messages, comments, forum posts, assignments, and other submissions.
  • Communications: Records of your communications with us, including emails and support inquiries.
  • Payment Information: If you make purchases through our Services, we may collect necessary payment information, such as credit card details or other payment method information. Please note that we may use third-party payment processors to handle these transactions securely.
  • Survey and Feedback Information: Information you provide when participating in surveys or providing feedback about our Services.

1.2 Information Collected Automatically:

  • Log Data: Our servers automatically record certain information when you access or use our Services, including your IP address, browser type, operating system, referring URLs, device information, pages you visit, and the dates and times of your access.  
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. These technologies help us to improve our Services, personalize your experience, and analyze usage patterns. You can manage your cookie preferences through your browser settings.  
  • Usage Data: We collect information about how you interact with our Services, such as the features you use, the content you view, and the actions you take.  

2. How We Use Your Information

We may use your information for various purposes, including:

  • Providing and Maintaining the Services: To operate, maintain, and improve our Site and Services, and to provide you with the features and functionality you request.
  • Account Management: To create and manage your account, verify your identity, and communicate with you about your account.
  • Personalization: To personalize your experience on our Services, such as recommending relevant content and features.
  • Communication: To respond to your inquiries, provide customer support, and send you important notices, updates, and promotional materials (in accordance with your communication preferences).
  • Facilitating Learning and Collaboration: To enable you to interact with other users, participate in discussions, and share educational content.
  • Improving Our Services: To analyze usage patterns, conduct research and development, and improve the design and functionality of our Services.
  • Security and Fraud Prevention: To monitor and protect the security and integrity of our Services, and to prevent fraud and other unauthorized activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:  

  • Service Providers: We may share your information with third-party service providers who assist us in providing and operating our Services, such as hosting providers, payment processors, analytics providers, and email marketing services. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.  
  • Other Users: When you interact with our Services, such as by posting comments or participating in forums, your user content may be visible to other users. Your profile information may also be visible to other users depending on your privacy settings.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party involved.  
  • Legal Requirements: We may disclose your information if required to do so by law, legal process, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.  
  • With Your Consent: We may share your information with third parties with your explicit consent.  

4. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Access and Correction: You may have the right to access and update your personal information through your account settings.  
  • Data Portability: You may have the right to request a copy of your personal information in a portable format.
  • Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by adjusting your communication preferences in your account settings.  
  • Cookie Preferences: You can manage your cookie preferences through your browser settings.  

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.  

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.  

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will take reasonable steps to securely dispose of it.  

7. Children’s Privacy

Our Services are not intended for children under the age of [Specify the relevant age, e.g., 13]. We do not knowingly collect personal information from children without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to delete such information.  

8. Links to Other Websites

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of those websites before providing any personal information.  

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site or by other means. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

Email: [email protected]